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HR vs. IT – How to Use ServiceNow® to End the Feud

Democrats vs. Republicans Packers vs. Bears Cats vs. Dogs … IT vs. HR? Some rivalries run deep, caused by a long-standing sense of pride and belonging. The rivalries that live within your ServiceNow instance are born out of conflicting features and security requirements. But it doesn’t have to be this way! Let’s take a quick … Continued

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WEBINAR: CapIO Product Demo – Automated Testing Platform for ServiceNow®

Get automated testing under control with CapIO, the Automated Testing Platform for ServiceNow. View a recording of this webinar to see a detailed demonstration of CapIO in action, and learn how to overcome common obstacles to implementing and maintaining an efficient automated testing practice within your organization. CapIO makes it easy to create new tests … Continued

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RIP CMS, a Eulogy From a Devoted Friend

Something jogged my memory as I ordered coffee this morning… and as I sat down in the cafe, I thought of you, CMS. I built my first CMS portal in 2010. At that time there was no ESS template, there was no documentation, no blogs by experienced developers, and no community of fellow enthusiasts. In … Continued