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We connect clients with industry-leading solutions and products
Cerna is a trusted Elite ServiceNow partner founded with the primary focus of improving and innovating the way our customers leverage ServiceNow® platform and protect their ServiceNow investment. Our authoritative platform capabilities are made possible by Cerna’s 100% US-based experts, whose skillsets span the entire Now Platform.
Cerna’s extensive platform expertise allows us to understand true customer’s needs and deliver tailored solutions, while solving business challenges through the innovative use of ServiceNow platform and digital transformation. Cerna’s unique project approach has earned us a repeat customer rate of 90%, and a Customer Satisfaction Score (CSAT) of 4.8/5.
Our mission is to deliver tailored solutions that achieve uncompromised 100% customer success and satisfaction, while fostering teamwork and collaboration, investing in our highly motivated and skilled employees, as well as providing a balanced, supportive, and sustainable work environment.
Cerna is dedicated to becoming your partner, an extension of your team, and a trustworthy advisor to your organization. We aim to deliver the most cost-effective solution that would fit your unique business needs.
About Us
Our Culture
Over eighty percent of our team is remote, with the added option to work out of our home office in Southern California.
Why Cerna
Market-leading solutions
Cerna Solutions offers leading-edge partner solutions for organizations of all sizes. Cerna is dedicated to becoming your partner, an extension of your team and a trustworthy adviser to your organization.
Work from Anywhere
Our team is built for remote work, enabling team members to reclaim their time and eliminate the dreaded daily commute
We utilize the newest work systems and software, allowing team members to collaborate from any device or location in the United States.
Personality Counts
We choose our team members wisely, prioritizing exemplary applicants who match our Cerna Family values
We call it the "Cerna Family" for a reason; we are committed to the long-term success of each of our team members
No Investors
We do what we want. We have zero investors and no outside control
We prioritize smart business decisions, resulting in consistent growth and zero debt
Our Leadership
Our expertise starts from the top with the most experienced leaders in the industry
Matt Kite
Founder & CEO
Anna Alferova
Director of Marketing
Dennis Melchi
Director of Technology
Tim Scott
Director of Alliances & Partnerships
Angela Dixon
Director of Operations
1850 Diamond St. Suite 101, San Marcos, CA, 92078
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