Business Applications
Tailored solutions for your business
Cerna builds solutions faster, leveraging core components of the ServiceNow platform to enhance user experience, automation, and reporting.
Experience every business process as a digital workflow
Leaders in Business Applications
Supercharge your apps with better insights and AI-powered experiences.
Phased Approach
Our white-glove approach focuses on identifying and remedying key issues.
Requirements Gathering
Demo Business Applications, collect requirements and deliver stories for acceptance
Iterative Development
Configure Business Applications as per best practice and customer requirements, continually show progress back to customer and collect new requirements
Testing & UAT Support
Support customer Acceptance Testers feedback and make configuration adjustments as appropriate
Go-Live & Hyper Care
Promote code to production and provide Hyper-Care
Capabilities that scale with your business
Section 4: Examples of Customer Success
o Customer quotes o Customer achievements o Case Studies o Images (for Portal)
Client Success
See how companies like yours use Business Applications to maximize time to value
Mobile Carrier Management
Built an application to automate provisioning management and deprovisioning management of mobile devices and lines across the US.
Access Provisioning
Built fully automated access requests to handle everything from approval to provisioning, leveraging the ServiceNow service catalog and Okta.
Application Portfolio Management
Track and plan the life-cycle of approved enterprise applications and products.
Unique ID Generation & Management
Automated the generation of necessary IDs for SAP, Active Directory, Email, Okta and more all while assuring uniqueness.