Business Applications
Tailored solutions for your business
Cerna builds solutions faster, leveraging core components of the ServiceNow platform to enhance user experience, automation, and reporting.
Experience every business process as a digital workflow
Connect the enterprise
ServiceNow centralizes disparate systems with proven workflows. By adding custom applications to the ServiceNow platform, organizations can further integrate processes across departments and remove data silos.
Leaders in Business Applications
Supercharge your apps with better insights and AI-powered experiences.
Tailored
Every business is different, unique challenges sometimes require new solutions.
Work with Cerna to build a solution for any problem in a way that is tailored for your business.
Efficient
Developing applications from scratch can be expensive. Leveraging everything the ServiceNow platform has to offer, Cerna can help create a custom application to fit the unique challenges of your business quickly and efficiently.
Integrated
Nothing built on ServiceNow needs to be isolated, take advantage of the existing core data and connect to other processes on the platform.
Experience
Cerna’s unique project approach and depth of experience makes us a trusted industry leader. The excellence and professionalism of the Cerna team ensures consistent delivery of projects and an unmatched degree of customer satisfaction.
Phased Approach
Our white-glove approach focuses on identifying and remedying key issues.
Requirements Gathering
Demo Business Applications, collect requirements and deliver stories for acceptance
Iterative Development
Configure Business Applications as per best practice and customer requirements, continually show progress back to customer and collect new requirements
Testing & UAT Support
Support customer Acceptance Testers feedback and make configuration adjustments as appropriate
Go-Live & Hyper Care
Promote code to production and provide Hyper-Care
Section 4: Examples of Customer Success
o Customer quotes o Customer achievements o Case Studies o Images (for Portal)
Client Success
See how companies like yours use Business Applications to maximize time to value
Mobile Carrier Management
Built an application to automate provisioning management and deprovisioning management of mobile devices and lines across the US.
Access Provisioning
Built fully automated access requests to handle everything from approval to provisioning, leveraging the ServiceNow service catalog and Okta.
Application Portfolio Management
Track and plan the life-cycle of approved enterprise applications and products.
Unique ID Generation & Management
Automated the generation of necessary IDs for SAP, Active Directory, Email, Okta and more all while assuring uniqueness.