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CapIO Overview (VIDEO) – Automated Testing for ServiceNow

  In this video, we provide an overview of CapIO’s key features which allow users to collaborate easier, enables test creation across a variety of skill sets, and increases the efficiency of the test execution process. Discover More: Request Info CapIO Product Page Download Overview Other CapIO Resources Contact us to get more information about … Continued

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Can Automated Testing for ServiceNow® Save You $1,000,000?

By now, most people understand that manual testing is less ideal than automated testing, but have you ever really crunched the numbers? Have no fear. In this article, we will show an easy method for calculating just how much additional money you are spending on manual testing, and help you determine how much money you … Continued

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HR vs. IT – How to Use ServiceNow® to End the Feud

Democrats vs. Republicans Packers vs. Bears Cats vs. Dogs … IT vs. HR? Some rivalries run deep, caused by a long-standing sense of pride and belonging. The rivalries that live within your ServiceNow instance are born out of conflicting features and security requirements. But it doesn’t have to be this way! Let’s take a quick … Continued

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Automated Test Framework Is Here, Now What?

ServiceNow’s Automated Test Framework (ATF) was released in Istanbul, and it’s a good solution for those looking to test forms within the ServiceNow platform. In this blog, we’ll present its advantages, its limitations, and what to do if you need to test more than forms within ServiceNow.   Advantages of ATF ATF allows you to … Continued

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How Do ServiceNow Integrations Go Wrong?

Integrations are invaluable within ServiceNow. They make life so much easier and save you precious time. But sometimes the things that are designed to make life easier, can actually make it more difficult. Like when integrations go wrong… Common Pitfalls Made While Building Integration   1. Failing to Scope Properly Ahead of Time Before you … Continued

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4 Biggest Pains of Documentation in ServiceNow – And How to Fix Them

Let’s face it, documentation can be a real pain. It’s one of those things you know you should be better at, but it’s hard to make yourself do it. Like exercise or eating broccoli. Maybe you’ve had an experience where documenting something in your ServiceNow instance would have saved you, and that’s why you’re here, … Continued

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5 Ways ServiceNow Makes HR Easier

Managing human resources is no small task. Your day-to-day responsibilities have an enormous effect on the overall success of your organization –  training and development, compensation and benefits, employee relations, recruitment, and the list goes on. We know how important your role is, and how challenging it can be. That’s why we’ve put together this … Continued