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Advanced Widget Techniques with REST API and Angular Providers

Perhaps the most important skill to have as a service portal widget developer is the ability to create reusable script components. Some call it cleanliness, some call it poetry… but whatever you call it, developing easily reusable scripts results in more fun coding. Furthermore, it leads to scalability and stability in your work. In this … Continued

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The Power of Testing With Just One User

How much can we expect to learn from one person? Paying close attention to user feedback during design iterations is a learning opportunity like none other. That’s why every serious UX designer will consistently test their wireframes and apps with at least five users. Finding five people to test with can often be a challenge, … Continued

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Free Angular Provider Templates

The wait is over for those of you longing for the scripts I used in the Angular Providers webinar on May 1. I apologize for the delay, although I do have excuses: I was completely consumed over the last two weeks with debuting our brand new Haiku Theory service portal accelerator at K18. Stay tuned … Continued

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Custom Service Portal Loading Page – From Awful to Awesome

Learn how to customize the default Service Portal loading page By Jeff Pierce, Service Portal Practice Manager @ Cerna Solutions I love everything Service Portal has to offer. I mean, who doesn’t? I’m quite impressed by all the thought and design that went into it. But like everything good, nothing is perfect. Exhibit A – … Continued

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ng-class: Demystifying AngularJS and Service Portal

ng-class: Demystifying AngularJS and Service Portal This series of blog shorts is intended for those who have little to no experience with AngularJS. We will take little bites into the world of Service Portal and AngularJS, demystifying it piece by piece. In this post, we’ll learn how to dynamically add a class name to an … Continued

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Data Collections: Demystifying AngularJS and Service Portal

Data Collections: Demystifying AngularJS and Service Portal This series of blog shorts is intended for those who have little to no experience with AngularJS and custom widgetry. We will take little bites into the world of Service Portal and AngularJS, demystifying it piece by piece. In this post, we’ll look at how a list of … Continued

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Portal Pet Adoption and Thoughts on Modals

I hosted a webinar back in July where we built a not-so-simple Service Portal widget from scratch. If you haven’t seen it, check it out here. For those of you looking for the code, your wish has been granted. I’ve posted below the HTML, Client Controller, Server Script, and CSS for the main widget and … Continued