Take a look at this custom Service Portal that was recently built for a long-time customer. This portal is designed to support at least 8 departments of services, and is custom-tailored to a bevy of advanced requirements.
It happens. You planned and perfected an amazing Service Portal in ServiceNow. You followed every best practice and met every requirement that was asked of you, and then some. It’s beautiful. It’s modern. It’s intuitive. And no one is using it. The benefits of a well-made Service Portal are HUGE! Enabling your users through self-service … Continued
What you’ll learn in this post: How to use an angular directive to make a reusable link to add/remove an item to their favorites list. How to use an angular service to provide reusable client scripting to your widgets. How to use a scripted REST API when a widget server script isn’t available. How to … Continued
Click on the video and press the bell icon set a reminder for this event. This session will explore how to give Service Portal users the ability to save and manage their favorite content. FEATURED SPEAKER: Jeff Pierce Jeff Pierce is an eight year (2010) veteran of building portals and custom applications on the … Continued
Perhaps the most important skill to have as a service portal widget developer is the ability to create reusable script components. Some call it cleanliness, some call it poetry… but whatever you call it, developing easily reusable scripts results in more fun coding. Furthermore, it leads to scalability and stability in your work. In this … Continued
Join the experts at Cerna Solutions as they discuss all things ServiceNow in a live video podcast. In this episode, hear from a few of our Service Portal specialists as we explore various user experience topics from technical and strategic perspectives. Come to ask questions as well as grow in your understanding of what … Continued
How much can we expect to learn from one person? Paying close attention to user feedback during design iterations is a learning opportunity like none other. That’s why every serious UX designer will consistently test their wireframes and apps with at least five users. Finding five people to test with can often be a challenge, … Continued
The wait is over for those of you longing for the scripts I used in the Angular Providers webinar on May 1. I apologize for the delay, although I do have excuses: I was completely consumed over the last two weeks with debuting our brand new Haiku Theory service portal accelerator at K18. Stay … Continued