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WEBINAR: Building a Service Portal Widget from Scratch

ServiceNow’s Service Portal is changing the way organizations interact with both employees and customers, making service management automation easier and more accessible. However, in order to customize Service Portal to fit the needs of your unique organization, there are a few things you will need to know first. Watch our webinar presented by the Portal … Continued

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WEBINAR: RansomWare vs ServiceNow – Fighting the Latest with the Greatest

RansomWare may be trending in the headlines but it is only one of many threats faced by your organization. The Security Operations suite in ServiceNow empowers your operational teams and provides visibility into your company’s environment for eliminating old breaches and being ready for what’s next. Join Cerna Solutions on June 15th to learn what … Continued

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WEBINAR: Demystifying Service Portal for ServiceNow

Companies are finding that employee experience has a noticeable effect on retention, morale, and even productivity. ServiceNow’s Service Portal makes it easy for employees to engage with your organization’s information and services with basic or advanced configurations. In this webinar, we will show you how anyone can get more out of your Service Portal and … Continued

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WEBINAR: The 5 Most Essential ServiceNow Enhancements for HR

ServiceNow’s Human Resources application is a powerful tool for increasing HR’s efficiency, automating processes and overall improving the employee experience. One of ServiceNow’s greatest features is the ability to modify and customize the platform for your business’s unique needs. In this webinar, we will discuss the most essential enhancements for ServiceNow’s HR application, and explain … Continued

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WEBINAR: Simple Asset Tracking in ServiceNow (without CMDB)

Asset management is a major undertaking for most businesses, often requiring complex tools such as CMDB and discovery which may take months to correctly implement – or possibly years. The truth is not every organization is ready for these complex systems, and in other cases, it may not be necessary due to ServiceNow’s powerful built-in … Continued

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WEBINAR: Maximizing ServiceNow with Best Practices

In this recorded webinar, we discuss how ServiceNow best practices affect both employee buy-in as well as the efficiency of the tool itself. This includes a closer look at both technical and non-technical best practices, and a number of examples from real world scenarios. We also look at a quick demonstration of Cerna’s Best Practice … Continued

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WEBINAR: Handling Security Threats within ServiceNow

  In this webinar, we discuss how technology is changing with modern security threats, and how ServiceNow is uniquely capable of keeping organizations at the cutting edge of security technology. Topics covered: Leveraging Threat Intelligence integration to find indicators of compromise and hunt low-lying attacks and threats Finding Threat Intelligence-related information, such as IP addresses, … Continued