CERNA PODCAST LIVE: Episode 5 – The ServiceNow Customization Cliff (and how to keep from going over)

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Join the experts at Cerna Solutions as we discuss all things ServiceNow in this live video podcast. In this episode, our ServiceNow experts look at what problems may arise from over-customization in ServiceNow, as well as review a number of best practices for successfully implementing beyond out-of-box functionality that won’t lead to headaches in the future. Come to ask questions as well as grow in your understanding of what ServiceNow can do.


In This Episode, We Discuss:

      • When to stay “Out-Of-Box”

     

    • When and how to go “Back-to-Box”
      • How to approach customizing correctly

     

    • Your questions and comments

Presented by:
Tim Leigh – Host
Carrie Padian – Sr. Technical Consultant, Cerna Solutions
Tanner Kibler – Sr. Technical Consultant, Cerna Solutions
William Smith – Technical Consultant, Cerna Solutions


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