Human Resources
for ServiceNow
Modernize the employee experience
Connect everything in the work environment to ServiceNow, providing a centralized location to track, assign, and manage work. Integrate with third-party applications to drive automation and enrich data. Eliminate frustration and improve employee satisfaction with efficient, intelligent services.
Put service at the heart of your business
The Cerna Solution
Our consulting practice focuses on perfecting the following.
Phased Approach
Our white-glove approach focuses on identifying and remedying key issues.
Requirements Gathering
Demo Human Resources, collect requirements and deliver stories for acceptance
Iterative Development
Configure Human Resources as per best practice and customer requirements, continually show progress back to customer and collect new requirements
Testing & UAT Support
Support customer Acceptance feedback and make configuration adjustments as appropriate
Go-Live & Hyper Care
Promote code to production and provide Hyper-Care
Client Success
See how companies like yours use Human Resources to deliver great employee experiences.
WORKDAY INTEGRATION
Rapid and Consistent Onboarding
Reduced the time to provision a new hire from 40 to 10 calendar days and reduced the number of missed or delayed provisioning tasks to zero.
OKTA INTEGRATION
Rapid Automated Provisioning
Reduced turn-around time of access requests from more than 10 days to as fast as a click of a button.
WORKDAY INTEGRATION
Efficient Onboarding
Automated manual tasks which led to increased efficiency.
Reimagining Employee Experience
Learn how Cerna helped an American multinational manufacturer of household cleaning supplies unlock employee productivity and reimagine the employee experience by implementing ServiceNow® HR Service Delivery (HRSD) solution and reducing time and effort to deliver KPIs, as well as enabling Global HR Teams to support employee needs in a quick and seamless manner.