Increase efficiency with automation
Connect everything in the work environment to ServiceNow, providing a centralized location to track, assign, and manage work. Integrate with third party applications to drive automation and enrich data.
Build a better business
Integrate disparate systems and processes leading to increased opportunity for automation, while reducing repetitive manual tasks.
The Cerna Solution
Companies choose us because of our leading industry experience.
Try, retry, re-mediate:
If it fails, retry a certain number of times
If it continues to fail, IT addresses deficiency.
Our highly skilled team of ServiceNow experts average over 6 years of experience on the platform
Specializing in business process, requirements workshops, integrations, implementations, and more.
Not just Developers
We work with customers to understand their challenges, processes, and environment to find the solution that is right for them.
Our experts will help you find the simple, best practice approach, that works for your needs.
Our white-glove approach focuses on identifying and remedying key issues.
Demo Automation & Integrations, collect requirements and deliver stories for acceptance
Configure Automation & Integrations as per best practice and customer requirements, continually show progress back to customer and collect new requirements
Testing & UAT Support
Support customer Automation & Integrations feedback and make configuration adjustments as appropriate
Go-Live & Hyper Care
Promote code to production and provide Hyper-Care
Capabilities that scale with your business
Section 4: Examples of Customer Success
o Customer quotes o Customer achievements o Case Studies o Images (for Portal)
See how companies like yours use Automation and Integrations to connect the enterprise.
Reduced the time to provision a new hire from 40 to 10 calendar days.
Reduced the number of missed or delayed provisioning tasks to zero.
Automated manual tasks which led to increased efficiency.
Rapid Automated Provisioning
Reduced turn-around time of access requests from more than 10 days to as fast as a click of a button.
Consistent Automated Provisioning
The entire access request process from approval to provisioning is centralized providing transparency leading to increased compliance.
Efficient Automated Provisioning
Reduced number of manual tasks led to increased efficiency