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CapIO Overview (VIDEO) – Automated Testing for ServiceNow

  In this video, we provide an overview of CapIO’s key features which allow users to collaborate easier, enables test creation across a variety of skill sets, and increases the efficiency of the test execution process. Discover More: Request Info CapIO Product Page Download Overview Other CapIO Resources Contact us to get more information about … Continued

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Portal Pet Adoption and Thoughts on Modals

I hosted a webinar back in July where we built a not-so-simple Service Portal widget from scratch. If you haven’t seen it, check it out here. For those of you looking for the code, your wish has been granted. I’ve posted below the HTML, Client Controller, Server Script, and CSS for the main widget and … Continued

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Vology Uses CapIO to Improve Their Automated Testing Processes

Vology relies on ServiceNow to provide top-quality Managed IT Services to its international customer base. Being able to execute new development from concept to production while maintaining high standards of quality has a measurable impact on Vology’s revenue. In this cast Study, we look at how Vology innovated their ServiceNow practice using CapIO’s automated testing … Continued

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WEBINAR: 5 Essentials All Great Service Portals Have in Common

ServiceNow’s Service Portal lets anyone create a clean and intuitive experience for their users. There are a few key factors that determine whether your company’s portal will engage users or frustrate them. Join Cerna Solutions for an in-depth look at 5 essential elements of a great Service Portal experience, and what you can do to … Continued

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HR vs. IT – How to Use ServiceNow® to End the Feud

Democrats vs. Republicans Packers vs. Bears Cats vs. Dogs … IT vs. HR? Some rivalries run deep, caused by a long-standing sense of pride and belonging. The rivalries that live within your ServiceNow instance are born out of conflicting features and security requirements. But it doesn’t have to be this way! Let’s take a quick … Continued

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WEBINAR: CapIO Product Demo – Automated Testing Platform for ServiceNow®

Get automated testing under control with CapIO, the Automated Testing Platform for ServiceNow. View a recording of this webinar to see a detailed demonstration of CapIO in action, and learn how to overcome common obstacles to implementing and maintaining an efficient automated testing practice within your organization. CapIO makes it easy to create new tests … Continued

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RIP CMS, a Eulogy From a Devoted Friend

Something jogged my memory as I ordered coffee this morning… and as I sat down in the cafe, I thought of you, CMS. I built my first CMS portal in 2010. At that time there was no ESS template, there was no documentation, no blogs by experienced developers, and no community of fellow enthusiasts. In … Continued

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WEBINAR: Building a Service Portal Widget from Scratch

ServiceNow’s Service Portal is changing the way organizations interact with both employees and customers, making service management automation easier and more accessible. However, in order to customize Service Portal to fit the needs of your unique organization, there are a few things you will need to know first. Watch our webinar presented by the Portal … Continued