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Featured Service Portal – Purchasing Requests Simplified

One of the things we love most about the NOW Platform and Service Portal plugin is the ability to create awesome user experiences for complex business requirements. A recent custom app and portal we built is a great case in point. This customer needed to: Reduce the time it takes to turn purchase requests into … Continued

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CapIO Triggers & Notifiers (VIDEO) – Automating ServiceNow Testing with Your Business

CapIO’s Trigger and Notifier features work together to integrate automated testing for ServiceNow into your organizations pre-existing processes and business solutions. Connecting ServiceNow development with other areas of your business saves significant time and promotes better results in your development process. Discover More: Request Info CapIO Product Page Download Overview Other CapIO Resources Contact us … Continued

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CapIO Data Driver (VIDEO) – Repetitive Automated Test Building Made Easy

CapIO’s Test Case Data Driver is a critical component for simplifying and accelerating the process of repetitive test development. This can be done by reducing the number of tests that need to be written while offering greater test coverage across the ServiceNow platform. This results in less effort and increased efficiency for your testing and … Continued

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Featured Service Portal – Enterprise Comfort

Take a look at this custom Service Portal that was recently built for a long-time customer. This portal is designed to support at least 8 departments of services, and is custom-tailored to a bevy of advanced requirements.

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CERNA PODCAST LIVE: Episode 6 – Road to Madrid

In this episode, we explore ServiceNow’s latest update release, Madrid, and how new features and changes could affect your business. Register to watch live as we answer your questions, review critical information that you need to know before jumping into the latest release, and share why we’re so excited for ServiceNow’s latest and greatest offering.

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ServiceNow Demo: Vulnerability Response

In this demo we show the end-to-end life-cycle of ServiceNow vulnerability and it’s integration capabilities into Vulnerability Scanners, specifically Qualys. We talk through how vulnerability grouping works to reduce the number of items to work on, the way multiple factors are taken into account when prioritizing what to work on next, how connecting a vulnerability … Continued

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ServiceNow Demo: Security Incident Response with Threat Intelligence

In this demo we show how Security Incident Response integrates with internal and external tools and applications through the response lifecycle starting at the beginning where incidents are created from various security and monitoring tools, such Q-Radar or LogRythm, feeding data into ServiceNow. As soon as incidents are created ServiceNow automates the prioritization and assignment … Continued

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ServiceNow Demo: GRC Policy & Compliance

In this demo we cover ServiceNow Policy and Compliance end to end, describing how the tool relates controls to frameworks, various methods of testing for control compliance including automated indicators and how we can use profiles to role up our compliance by various parts of the organization. For more information, or to talk with our … Continued