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5 ServiceNow® Update Set Errors And How to Get Around Them

We’ve all been there. You’ve done all the work, you’ve debugged and perfected your code, you’ve collected your precious updates into an update set and moved it to the next instance up and then… BOOM! Your ServiceNow update has problems. Fear not! The truth is, most update set problems look scarier than they are. In … Continued

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CERNA PODCAST LIVE: Episode 2
Tackling ServiceNow® Platform Governance

Join the experts at Cerna Solutions as we discuss all things ServiceNow in a live video podcast. In this episode, we discuss the benefits and the struggles of building a platform governance practice for ServiceNow, and showing you a few steps necessary to develop a plan that works for your business. In This Episode, We … Continued

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Personalizing the Portal Experience With Favorites

What you’ll learn in this post: How to use an angular directive to make a reusable link to add/remove an item to their favorites list. How to use an angular service to provide reusable client scripting to your widgets. How to use a scripted REST API when a widget server script isn’t available. How to … Continued

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Advanced Widget Techniques with REST API and Angular Providers

Perhaps the most important skill to have as a service portal widget developer is the ability to create reusable script components. Some call it cleanliness, some call it poetry… but whatever you call it, developing easily reusable scripts results in more fun coding. Furthermore, it leads to scalability and stability in your work. In this … Continued

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Future-Proof Test Building – by CapIO™

ServiceNow presently releases a new version of its platform twice a year. If you’re trying to keep up with the latest version, maintaining your test scripts to adapt with each change is a tedious task that requires significant resources. Each new release can take months of writing updates just to keep up with the latest … Continued