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Save Time with Automation – by CapIO™

Problem: When it comes to ServiceNow development, wait-time and quality assurance go hand-in-hand. The longer it takes QA to return results to the developer, the more difficult it becomes to successfully locate and fix a specific problem. If the developer has to wait days – or weeks – for the results of that testing, then … Continued

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Free Angular Provider Templates

  The wait is over for those of you longing for the scripts I used in the Angular Providers webinar on May 1. I apologize for the delay, although I do have excuses: I was completely consumed over the last two weeks with debuting our brand new Haiku Theory service portal accelerator at K18. Stay … Continued

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Execute Test Cases Locally – by CapIO™

Problem: Normally, when you are debugging an automated test script, you execute on the server and get the results back. If you are debugging a single test case, it may only take a few minutes of your time. However, if you need to execute the full test plan, even if you only need the results … Continued

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Product Release Update:
CapIO™ – Automated Testing Platform for ServiceNow® 2.3

We’re pleased to announce several new release updates across CapIO™, the leading automated testing platform for ServiceNow®. CapIO provides a suite of tools to standardize test automation for ServiceNow by providing a future-proof API with over 300 commands for building tests. Organizations use CapIO to standardize automated testing practices across their entire organization, yielding incredible … Continued

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Documentation Generation – by CapIO™

Problem: Your manager will want documentation produced to keep as record or to show your test history. Manually creating documentation can take up significant amounts of time, which often distracts from key day-to-day responsibilities.  When documentation is treated as an afterthought, it can lead to errors and omissions that have noticeable long-term impacts on your … Continued

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Centralized Repository – by CapIO™

Problem: Your company’s test cases live entirely inside of someone’s machine. If your business contracts with an outside agency, there is a possibility that the code your business relies on may have never actually been shared with your team. If tests are developed in-house, there is an exhaustive amount of data for your team to … Continued

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System Compare – by CapIO™

Problem: Systems get out of sync.  This could be caused by changes on a testing environment that are never captured in the update sets. Sometimes, the migration of code can completely unraveled because changes were not captured correctly. When changes become impossible to track, developers may end up cloning over the environment as a quick … Continued

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Custom Service Portal Loading Page – From Awful to Awesome

Learn how to customize the default Service Portal loading page By Jeff Pierce, Service Portal Practice Manager @ Cerna Solutions I love everything Service Portal has to offer. I mean, who doesn’t? I’m quite impressed by all the thought and design that went into it. But like everything good, nothing is perfect. Exhibit A – … Continued