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Mobile Menu Header Icon CSS Fix

Here’s a quick and clean fix for something you may encounter if you try giving a white background to your header nav element. To illustrate this, I’ll walk through the steps you may have taken to encounter this problem in the first place, then show you how to fix it with some custom CSS. 1. Click … Continued

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Fine-Tuning Portal Column Responsiveness

Learn how to make your column responsiveness behave exactly as you want. Skills you will learn in this post: Service Portal column configuration CSS Bootstrap grid theory Service Portal lets you create responsive layouts with a click and a drag, and it’s never been easier. But what do you do when the grid options available … Continued

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Custom Options for a Semi-Editable User Profile

Customize your User Profile widget to selectively allow editing of the profile fields, and to include a catalog link at the bottom. Things you will learn in this tutorial: Clone a widget Create custom options Modify HTML template with custom options The new user profile in Service Portal looks great. Add in the editable fields and it … Continued

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Should I Upgrade My CMS to Service Portal?

Should you consider upgrading from CMS to Service Portal? The answer is simply yes. I’m going to explain my reasoning in two parts. First, I’ll preach to the folks who love their highly customized CMS portal. Secondly, I’ll reason with those who have a less customized portal. The Case for Upgrading Your Highly Customized CMS Portal “Even … Continued

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How to Get ServiceNow Automated Testing up & Running in 30 Days

If you knew you could get automated testing of your ServiceNow instance up and running in as little as 1 month, would you do it? Many organizations abandon their automated testing plans due to a lengthy implementation process and lack of solutions that fit their company’s needs. Fortunately, getting started with automated testing in ServiceNow … Continued

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WEBINAR: Demystifying Service Portal for ServiceNow

Companies are finding that employee experience has a noticeable effect on retention, morale, and even productivity. ServiceNow’s Service Portal makes it easy for employees to engage with your organization’s information and services with basic or advanced configurations. In this webinar, we will show you how anyone can get more out of your Service Portal and … Continued

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WEBINAR: The 5 Most Essential ServiceNow Enhancements for HR

ServiceNow’s Human Resources application is a powerful tool for increasing HR’s efficiency, automating processes and overall improving the employee experience. One of ServiceNow’s greatest features is the ability to modify and customize the platform for your business’s unique needs. In this webinar, we will discuss the most essential enhancements for ServiceNow’s HR application, and explain … Continued

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WEBINAR: Simple Asset Tracking in ServiceNow (without CMDB)

Asset management is a major undertaking for most businesses, often requiring complex tools such as CMDB and discovery which may take months to correctly implement – or possibly years. The truth is not every organization is ready for these complex systems, and in other cases, it may not be necessary due to ServiceNow’s powerful built-in … Continued