ServiceNow Security Operations (SecOps)
A security orchestration, automation, and response engine
ServiceNow's Security Operations (SecOps) application is a security work management engine leveraging orchestration, automation, and cross tool data enrichment to improve security response capabilities. Connect to existing security tools to aggregate vulnerabilities and incidents in one place, enabling prioritization and response according to the potential business impact.
Make security response easier
ServiceNow centralizes security vulnerabilities and incidents, adding enrichment data, allowing the automated and accurate prioritization of issues across the enterprise. ServiceNow also brings all security operations data from different sources together, increasing visibility, improving prioritization, centralizing work, and simplifying tracking.
Leaders in Security Operations
Our consulting practice focuses on perfecting the following facets of Security.
Section 2: How do we solve typical problems in this space? (This section will present our offerings and expertise in the space, identifying what the client can expect when they work with Cerna.)
o Technical expertise o Prescriptive Solutions (Include timelines and resource ratios) - hover effect shows typical timeline o Custom Solutions
o Options (standard set: Training, Virtual Admin, etc.)
Suite in ServiceNow
Consolidate your security operation into a single automated system
Standardize processes with a consistent workflow
Identify and collect metrics easily and dependably
Map critical applications and services to understand their impact on the rest of your operation
Assign and prioritize work consistently across all security issue sources
Manage vulnerability, investigations, and align remediation activities
Integrate with the National Vulnerability Database and market-leading vulnerability solutions
Seamless communication with Incident Response tasks, change request and problem management
Utilize logical groupings of Vulnerabilities to reduce the number of items requiring work
Automate the Vulnerability exception process for increased efficiency and consistency.
Security Incident Response
Test, execute and audit security response plans
Integrate Event Management with 3rd party threat detection systems
Leverage NIST or SANS standards for security incidents
Handle network and non-network related incidents
Provide request automation between IT, end users, and security teams
Our white-glove approach focuses on identifying and remedying key issues.
Demo Security Incident Response, collect requirements and deliver stories for acceptance
Configure Security Incident Response as per best practice and customer requirements, continually show progress back to customer and collect new requirements
Testing & UAT Support
Support customer Acceptance Testers feedback and make configuration adjustments as appropriate
Go-Live & Hyper Care
Promote code to production and provide Hyper-Care
Capabilities that scale with your business
Security Operations groups key applications into scalable packages that can grow with you as your needs change. Check out our other ServiceNow solutions.