Section 1: What problems have we solved with this service?
-Use cases from customer implementations
-Should cause the reader to ask: Can Cerna solve this for me, too?
-How the reader can tell if it is a problem for them
Powering the service-centered enterprise
ServiceNow’s cloud-based solutions power the service-centered enterprise. Advanced automation and process workflow capabilities provide a single platform for managing service relationships not only within IT, but also across the enterprise. With ServiceNow, IT can optimize their service model and evolve it to transform all enterprise service disciplines into highly proficient service providers.
Section 3: Links to datasheets