University Medical Center

University Client navigating away from legacy ServiceNow CMS to Service Portal while expanding the experience outside of IT into HR and Facilities, with the ability to continue to add to that list. We built a scalable, mobile friendly front-end that would grow with the business needs as well as give their users an enhanced search experience and browsable departments to make navigating the portal more intuitive.

User Experience (UX) Showcase

Built on ServiceNow Service Portal

Service Portal Screenshots

Take the first step towards self-service

Our user experience experts are ready to transform your organization's self-service capabilities. Say goodbye to clunky wikis and hello to seamlessly connected knowledge articles and enhanced ticketing functionality.