Videos

ServiceNow Audit Management Application Demo
07:30
Cerna Solutions

ServiceNow Audit Management Application Demo

*** Cerna is Now Thirdera! Subscribe to Thirdera's YouTube channel for expert ServiceNow insights, application demos, webinars, and much more! https://www.youtube.com/thirdera Connect with Thirdera: http://thirdera.com/ https://www.linkedin.com/company/thir... https://twitter.com/thirdera_ https://www.instagram.com/thirdera_/ *** Organizations must develop robust internal controls to mitigate risk; auditing the effectiveness of those controls ensures there are no gaps in risk mitigation. Whether it is information risk, investment risk, or risk of fraud and misappropriation of assets; auditing internal controls can help prevent and detect irregularities and mistakes before they negatively impact the organization. The ServiceNow Audit Management application automates and consolidates much of the audit process, providing users with guided workflows that reduce errors and eliminate menial tasks. Audit Management on the ServiceNow platform enables organizations to prioritize, streamline and enhance their internal audits. ServiceNow Audit Management helps to: 1. Ingest Controls and all the related Policies, Issues, Tasks, and other related information 2. Scope audits from existing data, select test plans and get sign off on audit plans 3. Test controls using automated indicators and test templates 4. Complete fieldwork using robust tasking to manage audit activities across teams 5. Automate audit review and approval process 6. Automatically generate report detailing audit activities and outcomes Watch the video above for a demo of the ServiceNow Audit Management application, presented by Matt Maes, Sr. Technical Consultant at Cerna (Cerna has become Thirdera). 0:33 Audit Management Process 1:15 Audit Workbench 1:27 Overdue Engagements 1:43 Drill into engagement 1:50 Edit Engagement Popup 2:10 Related Lists 2:15 Entities in Scope 2:28 Risks 2:40 Controls 2:48 Control Tests 3:04 Audit Tasks 3:13 Types of Tasks 3:04 Control test 3:30 Control Test Lifecycle 4:52 Audit Issues 4:57 Audit Engagement Record 5:00 Engagement Lifecycle 5:38 Audit Types 5:58 Engagement Schedule 6:27 Audit Results Tab 6:38 Audit Report Tab 6:58 Published Audit Report Cerna is becoming Thirdera, joining forces with Evergreen Systems and Novoscale to form the largest ServiceNow pure-play partner. Learn more at thirdera.com Connect with us: See our solutions: https://www.cernasolutions.com Call us: 844-804-6111 Email us: info@cernasolutions.com Follow us: linkedin.com/company/thirdera
Extending ServiceNow Workflows to Partners - Solving ServiceNow Data Challenges Episode #3
27:03
Cerna Solutions

Extending ServiceNow Workflows to Partners - Solving ServiceNow Data Challenges Episode #3

Cerna is Now Thirdera! Subscribe to Thirdera's YouTube channel for expert ServiceNow insights, application demos, webinars, and much more! https://www.youtube.com/thirdera Connect with Thirdera: http://thirdera.com/ https://www.linkedin.com/company/thir... https://twitter.com/thirdera_ https://www.instagram.com/thirdera_/ Service Management success is often impacted by data and processes that are siloed within individual departments and applications. To improve the operations, organizations can extend service workflows to include internal partners and external service providers. This enables all contributors to work more effectively, with the latest information at their fingertips and in their chosen system of record. In the third episode of the series “Solving ServiceNow Data Challenges”, Cerna Solutions and Perspectium return to discuss: - Connecting ServiceNow platform with other internal applications - Working with external partners in a safe and protected manner - The real challenge of eBonding (connecting and synchronizing records in two distinct systems) with 3rd-party service providers - Best practices for internal & external collaboration on processes and systems Join our presenters - Josh Tessaro, Security & Risk Practice Manager at Cerna, and Dave Wesley, Solution Consultant at Perspectium - to discuss how eBonding can fully automate your service workflows and improve your internal & external collaboration. CONNECT WITH PERSPECTIUM Try DataSync: datasyncdemo2.perspectium.net/ Contact: perspectium.com/get-started/ Follow: linkedin.com/company/perspectium See our solutions: https://www.cernasolutions.com Call us: 844-804-6111 Email us: info@cernasolutions.com Follow us: linkedin.com/company/cernasolutions
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